---
title: Barcelona Virtual · 30 Years of Innovation · Agency Blog | Crisis Management
description: Crisis Management | European Internet Pioneer Barcelona Virtual, Spain’s first Digital Marketing agency, closed its doors in March of 2025, after 30 years of Innovation. We hope you still enjoy the Blog and the podcasts!
---

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[![Logo - Barcelona Virtual - 30 Years of Innovation](https://blog.bvirtual.com/hs-fs/hubfs/BV_30_color.png?width=295&height=90&name=BV_30_color.png)](https://blog.bvirtual.com?hsLang=en-gb)

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 Showing posts with label **#crisis management**. [Show all posts](https://blog.bvirtual.com?hsLang=en-gb)

[![PODCAST 54 | Our Special Christmas Episode · Your 5 Gifts for 2024 · S05 E08](https://blog.bvirtual.com/hs-fs/hubfs/S05%20E08%20%C2%B7%20Christmas%20Special%205%20Gifts%20for%20Your%20Holidays%20%E2%80%93%201.png?width=600&name=S05%20E08%20%C2%B7%20Christmas%20Special%205%20Gifts%20for%20Your%20Holidays%20%E2%80%93%201.png)](https://blog.bvirtual.com/our-special-christmas-episode-5-gifts-for-2024-s05-e08?hsLang=en-gb)

## [PODCAST 54 | Our Special Christmas Episode · Your 5 Gifts for 2024 · S05 E08](https://blog.bvirtual.com/our-special-christmas-episode-5-gifts-for-2024-s05-e08?hsLang=en-gb)

[Wednesday, December 06, 2023](https://blog.bvirtual.com/our-special-christmas-episode-5-gifts-for-2024-s05-e08?hsLang=en-gb) [Artificial Intelligence](https://blog.bvirtual.com/tag/artificial-intelligence?hsLang=en-gb)- [Digital Marketing](https://blog.bvirtual.com/tag/digital-marketing?hsLang=en-gb)- [E-Commerce](https://blog.bvirtual.com/tag/e-commerce?hsLang=en-gb)- [Alexa Flash Briefing](https://blog.bvirtual.com/tag/alexa-flash-briefing?hsLang=en-gb)- [Voice Marketing](https://blog.bvirtual.com/tag/voice-marketing?hsLang=en-gb)- [Crisis Management](https://blog.bvirtual.com/tag/crisis-management)- [lab](https://blog.bvirtual.com/tag/lab?hsLang=en-gb)

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[![LAB | EXPERT VIEWPOINTS | Cristina Elson  Understanding The New Retail](https://blog.bvirtual.com/hs-fs/hubfs/BV%20Blog%20-%20The%20New%20Retail%20-%2025-1.png?width=600&name=BV%20Blog%20-%20The%20New%20Retail%20-%2025-1.png)](https://blog.bvirtual.com/the-new-retail-a-chat-with-cristina-elson?hsLang=en-gb)

## [LAB | EXPERT VIEWPOINTS | Cristina Elson  Understanding The New Retail](https://blog.bvirtual.com/the-new-retail-a-chat-with-cristina-elson?hsLang=en-gb)

[Friday, June 18, 2021](https://blog.bvirtual.com/the-new-retail-a-chat-with-cristina-elson?hsLang=en-gb) [Customer Loyalty](https://blog.bvirtual.com/tag/customer-loyalty?hsLang=en-gb)- [Digital Marketing](https://blog.bvirtual.com/tag/digital-marketing?hsLang=en-gb)- [E-Commerce](https://blog.bvirtual.com/tag/e-commerce?hsLang=en-gb)- [Alexa Flash Briefing](https://blog.bvirtual.com/tag/alexa-flash-briefing?hsLang=en-gb)- [Crisis Management](https://blog.bvirtual.com/tag/crisis-management)- [lab](https://blog.bvirtual.com/tag/lab?hsLang=en-gb)

 Meet Cristina Elson: Senior Specialist at the BV Innovation Lab, Business School professor &

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[![e-COMMERCE | Ensure Return Business with A Positive 'Unboxing' Experience](https://blog.bvirtual.com/hs-fs/hubfs/Unboxing%202.jpg?width=600&name=Unboxing%202.jpg)](https://blog.bvirtual.com/e-commerce-ensure-return-business-with-a-positive-unboxing-experience?hsLang=en-gb)

## [e-COMMERCE | Ensure Return Business with A Positive 'Unboxing' Experience](https://blog.bvirtual.com/e-commerce-ensure-return-business-with-a-positive-unboxing-experience?hsLang=en-gb)

[Tuesday, December 01, 2020](https://blog.bvirtual.com/e-commerce-ensure-return-business-with-a-positive-unboxing-experience?hsLang=en-gb) [Customer Loyalty](https://blog.bvirtual.com/tag/customer-loyalty?hsLang=en-gb)- [Digital Marketing](https://blog.bvirtual.com/tag/digital-marketing?hsLang=en-gb)- [E-Commerce](https://blog.bvirtual.com/tag/e-commerce?hsLang=en-gb)- [Alexa Flash Briefing](https://blog.bvirtual.com/tag/alexa-flash-briefing?hsLang=en-gb)- [Crisis Management](https://blog.bvirtual.com/tag/crisis-management)

 The Customer Experience of your online customers doesn't end when they click "BUY". ★ 3 MIN READ |

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[![YEAR-END SALES | Put Some Muscle Behind Your Q4 Holiday Strategy](https://blog.bvirtual.com/hs-fs/hubfs/Q4%20Sales%20Muscle%20Christmas%20Cover.png?width=600&name=Q4%20Sales%20Muscle%20Christmas%20Cover.png)](https://blog.bvirtual.com/yearend-sales-put-some-muscle-behind-your-q4-strategy?hsLang=en-gb)

## [YEAR-END SALES | Put Some Muscle Behind Your Q4 Holiday Strategy](https://blog.bvirtual.com/yearend-sales-put-some-muscle-behind-your-q4-strategy?hsLang=en-gb)

[Monday, November 30, 2020](https://blog.bvirtual.com/yearend-sales-put-some-muscle-behind-your-q4-strategy?hsLang=en-gb) [Customer Loyalty](https://blog.bvirtual.com/tag/customer-loyalty?hsLang=en-gb)- [Digital Marketing](https://blog.bvirtual.com/tag/digital-marketing?hsLang=en-gb)- [E-Commerce](https://blog.bvirtual.com/tag/e-commerce?hsLang=en-gb)- [Voice Marketing](https://blog.bvirtual.com/tag/voice-marketing?hsLang=en-gb)- [Crisis Management](https://blog.bvirtual.com/tag/crisis-management)

 The challenging economy in this final quarter requires your very best! ★ 2 MIN READ | Quick Read |

[Read more »](https://blog.bvirtual.com/yearend-sales-put-some-muscle-behind-your-q4-strategy?hsLang=en-gb)

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[![E-COMMERCE | Paul's Take 5!](https://blog.bvirtual.com/hs-fs/hubfs/BV%20Blog%20Cover%20-%20Take%205%20-%20eCommerce%20Panes%20-%20small.png?width=600&name=BV%20Blog%20Cover%20-%20Take%205%20-%20eCommerce%20Panes%20-%20small.png)](https://blog.bvirtual.com/paul-fleming-take-5-ecommerce?hsLang=en-gb)

## [E-COMMERCE | Paul's Take 5!](https://blog.bvirtual.com/paul-fleming-take-5-ecommerce?hsLang=en-gb)

[Thursday, November 26, 2020](https://blog.bvirtual.com/paul-fleming-take-5-ecommerce?hsLang=en-gb) [Digital Marketing](https://blog.bvirtual.com/tag/digital-marketing?hsLang=en-gb)- [E-Commerce](https://blog.bvirtual.com/tag/e-commerce?hsLang=en-gb)- [Alexa Flash Briefing](https://blog.bvirtual.com/tag/alexa-flash-briefing?hsLang=en-gb)- [Crisis Management](https://blog.bvirtual.com/tag/crisis-management)- [lab](https://blog.bvirtual.com/tag/lab?hsLang=en-gb)

 Enjoy this first edition of Paul's "Take 5!", focused on getting better results in e-Commerce ★ 1

[Read more »](https://blog.bvirtual.com/paul-fleming-take-5-ecommerce?hsLang=en-gb)

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[![CRISIS, HOPE & OPPORTUNITY · Alexa European Marketing Flash Briefing · S02 E10](https://blog.bvirtual.com/hs-fs/hubfs/S02%20E10%20-%20Crisis%2c%20Hope%20%26%20Opportunity.jpg?width=600&name=S02%20E10%20-%20Crisis,%20Hope%20&%20Opportunity.jpg)](https://blog.bvirtual.com/crisis-hope-opportunity-alexa-european-marketing-flash-briefing-s02-e10?hsLang=en-gb)

## [CRISIS, HOPE & OPPORTUNITY · Alexa European Marketing Flash Briefing · S02 E10](https://blog.bvirtual.com/crisis-hope-opportunity-alexa-european-marketing-flash-briefing-s02-e10?hsLang=en-gb)

[Sunday, October 11, 2020](https://blog.bvirtual.com/crisis-hope-opportunity-alexa-european-marketing-flash-briefing-s02-e10?hsLang=en-gb) [Alexa Flash Briefing](https://blog.bvirtual.com/tag/alexa-flash-briefing?hsLang=en-gb)- [Crisis Management](https://blog.bvirtual.com/tag/crisis-management)- [lab](https://blog.bvirtual.com/tag/lab?hsLang=en-gb)

 Fasten Your Seatbelts: This might be the stormiest fall and winter in recent history Stunningly

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[![E-COMMERCE TIPS | Alexa European Marketing Flash Briefing · S02 E06](https://blog.bvirtual.com/hs-fs/hubfs/S02%20E06%20-%20E-Commerce%20Growth%20Tips.jpg?width=600&name=S02%20E06%20-%20E-Commerce%20Growth%20Tips.jpg)](https://blog.bvirtual.com/alexa-european-marketing-flash-briefing-ecommerce-growth-tips-s02-e06?hsLang=en-gb)

## [E-COMMERCE TIPS | Alexa European Marketing Flash Briefing · S02 E06](https://blog.bvirtual.com/alexa-european-marketing-flash-briefing-ecommerce-growth-tips-s02-e06?hsLang=en-gb)

[Friday, June 05, 2020](https://blog.bvirtual.com/alexa-european-marketing-flash-briefing-ecommerce-growth-tips-s02-e06?hsLang=en-gb) [E-Commerce](https://blog.bvirtual.com/tag/e-commerce?hsLang=en-gb)- [Alexa Flash Briefing](https://blog.bvirtual.com/tag/alexa-flash-briefing?hsLang=en-gb)- [Geo-Marketing](https://blog.bvirtual.com/tag/geo-marketing?hsLang=en-gb)- [Crisis Management](https://blog.bvirtual.com/tag/crisis-management)- [lab](https://blog.bvirtual.com/tag/lab?hsLang=en-gb)

 \_ In our 6th episode of Season 2, our experts share tips to energise your e-Commerce, fast! We've

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[![INNOVATION IN GERMANY | Alexa European Marketing Flash Briefing · S02 E05](https://blog.bvirtual.com/hs-fs/hubfs/S02%20EO5%20-%20Innovation%20in%20Germany.jpg?width=600&name=S02%20EO5%20-%20Innovation%20in%20Germany.jpg)](https://blog.bvirtual.com/alexa-european-marketing-flash-briefing-innovation-in-germany.s02-e05?hsLang=en-gb)

## [INNOVATION IN GERMANY | Alexa European Marketing Flash Briefing · S02 E05](https://blog.bvirtual.com/alexa-european-marketing-flash-briefing-innovation-in-germany.s02-e05?hsLang=en-gb)

[Thursday, April 16, 2020](https://blog.bvirtual.com/alexa-european-marketing-flash-briefing-innovation-in-germany.s02-e05?hsLang=en-gb) [Alexa Flash Briefing](https://blog.bvirtual.com/tag/alexa-flash-briefing?hsLang=en-gb)- [Crisis Management](https://blog.bvirtual.com/tag/crisis-management)- [lab](https://blog.bvirtual.com/tag/lab?hsLang=en-gb)

 \_ In our 5th episode of Season 2, we fly high with Trend Analysis, voyaging to the year 2170 Hallo!

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[![25 YEARS OF INNOVATION | Alexa European Marketing Flash Briefing · S02 E04](https://blog.bvirtual.com/hs-fs/hubfs/S02%20EO4%20BV%20-%2025%20years.jpg?width=600&name=S02%20EO4%20BV%20-%2025%20years.jpg)](https://blog.bvirtual.com/alexa-european-marketing-flash-briefing-barcelona-virtual-25-years-of-innovation-s02-e04?hsLang=en-gb)

## [25 YEARS OF INNOVATION | Alexa European Marketing Flash Briefing · S02 E04](https://blog.bvirtual.com/alexa-european-marketing-flash-briefing-barcelona-virtual-25-years-of-innovation-s02-e04?hsLang=en-gb)

[Friday, April 03, 2020](https://blog.bvirtual.com/alexa-european-marketing-flash-briefing-barcelona-virtual-25-years-of-innovation-s02-e04?hsLang=en-gb) [Alexa Flash Briefing](https://blog.bvirtual.com/tag/alexa-flash-briefing?hsLang=en-gb)- [Crisis Management](https://blog.bvirtual.com/tag/crisis-management)- [lab](https://blog.bvirtual.com/tag/lab?hsLang=en-gb)

 \_ In our 4th episode of Season II, we share the experience of 25 years, for times such as these "It

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### ABOUT US

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## BARCELONA VIRTUAL

[European Internet Pioneer. Digital Marketing Agency, offering Advanced Strategies since 1995.](https://www.bvirtual.com/)

Unilever, PlayStation, Universal Pictures, Deutsche Bank, Martini, AMC. #Eurobest #CannesLions

[**Co-Founder of the Affinità Network**](https://www.affinita.net/)

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Welcome to the Blogs of Barcelona Virtual, *Intelligent Marketing*.

 Please visit us at **[our web](http://www.bvirtual.com)** and our older, specialised blog on VR,3D & Virtual Reality Marketing *[Mundos Virtuales](http://bvmundosvirtuales.blogspot.com/)*.

 Discover **[our 20 other offices across the world](http://www.affinita.net/)**, thanks to our Partners in the **[Affinità Network.](http://www.affinita.net)** Stay informed daily on our **[Twitter](http://www.twitter.com/BVirtualTweets)**. And also on **[Paul Fleming's Twitter](http://www.twitter.com/paulflemingmktg)**

 To view selected presentations from Paul's classes & conferences, please visit his [**Slideshare.**](http://www.slideshare.net/pwfleming)

 And don't forget to join us on **[Linked In](https://www.linkedin.com/company/99244/admin/)** or **[Instagram](https://www.instagram.com/barcelona.virtual/)**! ;-)

[View my complete profile](https://www.blogger.com/profile/07157363780874675140)

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### Featured post

## [Have You Discovered Our Podcast Directory? | SEASONS 01–06](https://blog.bvirtual.com/barcelona-virtual-european-marketing-podcast-directory-seasons-1-to-6?hsLang=en-gb)

![jeff-bezos-60-minutes-interview](https://blog.bvirtual.com/hubfs/Bvirtual_July2018/Images/Jeff%20Bezos%20Amazon.jpg?t=1536080356158)

### OUR CONTENT OVER THE YEARS

- [Alexa Flash Briefing (61)](https://blog.bvirtual.com/tag/alexa-flash-briefing?hsLang=en-gb)
- [lab (56)](https://blog.bvirtual.com/tag/lab?hsLang=en-gb)
- [E-Commerce (31)](https://blog.bvirtual.com/tag/e-commerce?hsLang=en-gb)
- [Digital Marketing (27)](https://blog.bvirtual.com/tag/digital-marketing?hsLang=en-gb)
- [Customer Loyalty (17)](https://blog.bvirtual.com/tag/customer-loyalty?hsLang=en-gb)
- [Artificial Intelligence (14)](https://blog.bvirtual.com/tag/artificial-intelligence?hsLang=en-gb)
- [Digital Lifestyle (13)](https://blog.bvirtual.com/tag/digital-lifestyle?hsLang=en-gb)
- [Voice Marketing (13)](https://blog.bvirtual.com/tag/voice-marketing?hsLang=en-gb)
- [ROI (10)](https://blog.bvirtual.com/tag/roi?hsLang=en-gb)
- [Crisis Management (9)](https://blog.bvirtual.com/tag/crisis-management)
- [E-Mail Marketing (9)](https://blog.bvirtual.com/tag/e-mail-marketing?hsLang=en-gb)
- [Mobile Marketing (8)](https://blog.bvirtual.com/tag/mobile-marketing?hsLang=en-gb)
- [Personal Cybersphere (8)](https://blog.bvirtual.com/tag/personal-cybersphere?hsLang=en-gb)
- [B2B Marketing (6)](https://blog.bvirtual.com/tag/b2b-marketing?hsLang=en-gb)
- [B2C Marketing (6)](https://blog.bvirtual.com/tag/b2c-marketing?hsLang=en-gb)
- [Neuromarketing (5)](https://blog.bvirtual.com/tag/neuromarketing?hsLang=en-gb)
- [Content Marketing (4)](https://blog.bvirtual.com/tag/content-marketing?hsLang=en-gb)
- [Geo-Marketing (4)](https://blog.bvirtual.com/tag/geo-marketing?hsLang=en-gb)
- [Social Media Marketing (4)](https://blog.bvirtual.com/tag/social-media-marketing?hsLang=en-gb)
- [Case Studies (3)](https://blog.bvirtual.com/tag/case-studies?hsLang=en-gb)
- [Smart Media (3)](https://blog.bvirtual.com/tag/smart-media?hsLang=en-gb)
- [CRM (2)](https://blog.bvirtual.com/tag/crm?hsLang=en-gb)
- [BV Plan (1)](https://blog.bvirtual.com/tag/bv-plan?hsLang=en-gb)
- [Brandgibility (1)](https://blog.bvirtual.com/tag/brandgibility?hsLang=en-gb)
- [Events Marketing (1)](https://blog.bvirtual.com/tag/events-marketing?hsLang=en-gb)
- [PYMEs (1)](https://blog.bvirtual.com/tag/pymes?hsLang=en-gb)

See all

- <https://www.facebook.com/barcelonavirtual>
- <https://www.instagram.com/barcelona.virtual/>
- <https://twitter.com/BVirtualTweets>
- <https://www.linkedin.com/company/barcelona-virtual/>
- <https://es.pinterest.com/bvirtual/>
- <https://www.youtube.com/user/BarcelonaVirtual>

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