---
title: 04 | X-COMMERCE · 5 Things AI Needs to Know about Intelligent Marketing
description: A new video series from Barcelona Virtual to help you effectively apply AI to your own Marketing. Premiered on 25 October, running 5 succesive Wednesdays.
image: https://blog.bvirtual.com/hubfs/X-commerce%20-%20YT%20%E2%80%93%20EN.jpg
---

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# 04 | X-COMMERCE · 5 Things AI Needs to Know about Intelligent Marketing

[Blogmaster](https://blog.bvirtual.com/author/blogmaster) [Wednesday, November 22, 2023](https://blog.bvirtual.com/video-04-xcommerce-5-things-ai-needs-to-know-about-intelligent-marketing) [0 Comments](https://blog.bvirtual.com/video-04-xcommerce-5-things-ai-needs-to-know-about-intelligent-marketing?hsLang=en-gb#comments-listing)

![X-commerce - YT – EN](https://blog.bvirtual.com/hs-fs/hubfs/X-commerce%20-%20YT%20%E2%80%93%20EN.jpg?width=700&height=394&name=X-commerce%20-%20YT%20%E2%80%93%20EN.jpg)

In Video 4, you'll see how AI can help you prepare for X-Commerce – and its demanding Always-On consumers.

 

**★** 3 MIN READ **|** Quick Read | **ARTIFICIAL INTELLIGENCE ★**

 

## *The X Factor *

Welcome back to the fourth episode of [our series on AI and Intelligent Marketing.](https://blog.bvirtual.com/video-series-5-things-ai-needs-to-know-about-intelligent-marketing?hsLang=en-gb)

Presented by Adele and her colleague Sonia from the [BV Innovation Lab,](https://content.bvirtual.com/lab-new?hsLang=en-gb) in this video, we delve into the dynamic realm of X-Commerce and Artificial Intelligence.

 

---

ALL 5 EPISODES ON YOUTUBE & BV SOCIAL MEDIA  
And don't forget to join us again Wednesday, November 29nd,  
as we look at Real-Time with Liam!

---

## *X-Commerce: E-Commerce on Steroids*

In this episode, we explore the evolution of e-Commerce into what we fondly call "e-Commerce on Steroids", the fascinating world of X-Commerce. As we approach the midpoint of the Third Decade of the 21st Century, paradigm shifts have reshaped the online shopping experience.

The emergence of the "Always-On" Consumer, driven by advancements like Wi-Fi, the Mobile Revolution, and Voice Commerce, has propelled us into a new era of consumer expectations.

 

## *Why X-Commerce?*

So, why X-Commerce? Picture this: Your best customer decides to make a purchase using her smartwatch at 2 AM, having learned about your product during an exciting brand launch on her AirPods. She buys your new product from bed, in a customer journey is seamlessly guided by AI, special VIP codes, and a limited-time offer through Apple Pay.

This is the reality of X-Commerce – a new frontier in online retail.

---

 

Video 04, "X-Commerce", premiered on 22 November 2023.  
*Be sure to click on the subtitles icon in the lower-right corner on YouTube.*

⬇️ EN CASTELLANO ⬇️

## *En YouTube, no olvides hacer clic sobre el icono para subtítulos en la esquina derecha inferior.*

---

 

## *Three Practical Tips *

Now, let's explore how AI can be your ally in meeting the demands of Always-On X-Commerce consumers. In our video, Sonia shares practical tips in three key areas: attracting and retaining customers, streamlining backend processes, and embracing future trends.

 

### *1. Attracting and Retaining Customers*

Generative AI plays a crucial role, deploying chatbots and virtual agents for 24/7 human-like interactions. Tools like [Empathy's Smart Search](https://www.empathy.co) enhance Commerce Search results and provide contextual information, while Virtual Experiences in VR and Augmented Reality offer realistic shopping visits.

 

### *2. Streamlining Backend Processes*

In the realm of Analytics, Generative AI provides real-time contextual customer data, predictive analytics, and personalised recommendations. Businesses are experimenting with AI in content creation, from product descriptions to marketing blogs and emails.

AI tools are increasingly becoming a one-stop solution for X-Commerce backoffice tasks such as online product generation, task management, storefront management and ad management.

 

---

. AI AND THE FUTURE.  
[Gartner Looks at How AI Will Impact Companies – and X-Commerce](https://www.gartner.com/en/topics/generative-ai)

---

### *3. Future Trends*

As we look ahead, Gartner predicts that by 2024, 40% of enterprise applications will seamlessly incorporate conversational AI. Additionally, generative AI is expected to automate 60% of the design process for new websites and apps by 2026.

Last not least, a fascinating development is expected by 2026, as over 100 million individuals  
are expected to engage daily with so-called "Robo Colleagues" in the workplace.

 

---

. FROM THE BV EUROPEAN MARKETING PODCAST.  
[The Great Paradigm Shift: Voice + Ultra-Flow](https://blog.bvirtual.com/alexa-european-marketing-flash-briefing-the-great-paradigm-shift-s01.e06?hsLang=en-gb)· [The New Retail: Cristina Elson](https://blog.bvirtual.com/bv-european-marketing-podcast-the-new-retail-customer-experience-s03-e05?hsLang=en-gb)

---

 

### *Learn More in the Rest of Our Video*

We hope this episode empowers you to leverage AI for X-Commerce success. Remember, Speed and Relevance are paramount. At Barcelona Virtual, we strive for "Ultra-Flow," removing obstacles for smooth, organic sales conversions.

As you embark on your X-Commerce journey, consider the predictions and insights shared here in this blog post. And don't miss the Bonus Resources below for a deeper dive into the future of e-Commerce!

*And we sincerely invite you to [contact us here at Barcelona Virtual](mailto:yourbrandhere@bvirtual.com)  
for personalised assistance in achieving success with X-Commerce and AI.*

*Let's shape the future of Intelligent Marketing together!*

---

## *The Personal Cybersphere is Key*

## [cybersphere.bvirtual.com](https://content.bvirtual.com/personal-cybersphere?hsLang=en-gb)

## *X-Commerce · Grow Your Business "eXponentially"*

In English, with Spanish subtitles

---

 

**BONUS RESOURCES**   

 

***– CASE STUDY –***

| [![Lacasa - Case Study - e-Commerce](https://blog.bvirtual.com/hs-fs/hubfs/Lacasa%20-%20Case%20Study%20-%20e-Commerce.jpg?width=600&height=206&name=Lacasa%20-%20Case%20Study%20-%20e-Commerce.jpg)](https://cases.bvirtual.com/tienda-lacasa/) |
| --- |
| [![Lacasa - Caso - e-Commerce - es](https://blog.bvirtual.com/hs-fs/hubfs/Lacasa%20-%20Caso%20-%20e-Commerce%20-%20es.jpg?width=600&height=214&name=Lacasa%20-%20Caso%20-%20e-Commerce%20-%20es.jpg)](https://cases.bvirtual.com/tienda-lacasa/es/) |

***– PODCASTS –***

"Women & e-Commerce" with Gemma Cernuda · In English, with Spanish subtitles

 

 An illuminating audio interview with Jonathan Newman, CEO of Motive, part of Empathy.co

 

---

  IP MARK / SPAIN .  
<https://blog.bvirtual.com/bv-innovation-lab-future-proof-your-best-products-and-strategies?hsLang=en-gb>[La IA generativa atrae al e-Commerce](https://ipmark.com/la-ia-generativa-atrae-al-ecommerce/)

---

This article was originally published on the blog on 22 November 2023.

 

**Updates:**

- 23-24 November 2023
- 01 December 2023

 

[Artificial Intelligence](https://blog.bvirtual.com/tag/artificial-intelligence) [Digital Marketing](https://blog.bvirtual.com/tag/digital-marketing) [E-Commerce](https://blog.bvirtual.com/tag/e-commerce) [lab](https://blog.bvirtual.com/tag/lab)

<http://www.facebook.com/sharer.php?u=https://blog.bvirtual.com/video-04-xcommerce-5-things-ai-needs-to-know-about-intelligent-marketing> <http://twitter.com/share?url=https://blog.bvirtual.com/video-04-xcommerce-5-things-ai-needs-to-know-about-intelligent-marketing> <http://www.linkedin.com/cws/share?url=https://blog.bvirtual.com/video-04-xcommerce-5-things-ai-needs-to-know-about-intelligent-marketing>

[**Next** 05 | REAL-TIME · 5 Things AI Needs to Know about Intelligent Marketing](https://blog.bvirtual.com/video-05-real-time-5-things-ai-needs-to-know-about-intelligent-marketing?hsLang=en-gb)

[**Previous** 03 | GEOMARKETING · 5 Things AI Needs to Know about Intelligent Marketing](https://blog.bvirtual.com/video-03-geomarketing-5-things-ai-needs-to-know-about-intelligent-marketing?hsLang=en-gb)

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