---
title: "EXPERT VIEWPOINTS | Raquel Fructos Neuromarketing: Branding for the Brain"
description: Raquel Fructos, known on Social Media as @neurorachel, shares a critical Insight right from the beginning that will increase your ROI
image: https://blog.bvirtual.com/hubfs/NEURORACHEL.jpg
---

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# EXPERT VIEWPOINTS | Raquel Fructos Neuromarketing: Branding for the Brain

[Blogmaster](https://blog.bvirtual.com/author/blogmaster) [Wednesday, November 11, 2020](https://blog.bvirtual.com/raquel-fructos-neuromarketing-branding-for-the-brain) [0 Comments](https://blog.bvirtual.com/raquel-fructos-neuromarketing-branding-for-the-brain?hsLang=en-gb#comments-listing)

# [![Podcast · Neuromarketing: Branding for the Brain · Raquel Fructos](https://blog.bvirtual.com/hs-fs/hubfs/NEURORACHEL.jpg?width=696&name=NEURORACHEL.jpg)](https://bvirtual.com/#team) What if you could guarantee the success of your next Marketing campaign? @Neurorachel tells you how!

**★** 3 MIN READ | Expert Viewpoints **★**

 

[![Raquel Fructos, Senior Consultant on Neuromarketing at Barcelona Virtual](https://blog.bvirtual.com/hs-fs/hubfs/Raquel%20340px.jpg?width=225&name=Raquel%20340px.jpg)](https://www.linkedin.com/in/neurorachel-neuromarketing/)Raquel Fructos, known on Social Media as @neurorachel, shares a critical Insight right from the beginning that will increase your ROI:.

 ***"Never underestimate absolutely any detail of your Communication:** your websites, corporate colours and claims. To reach your goals, you must arrive at the primal brain of your customer in the most effective way."*

"Rachel" is a passionate Neuromarketing pioneer here in Europe, founder of [The Smart Bubble](https://thesmartbubble.com) and a [Senior Specialist at Barcelona Virtual](https://www.bvirtual.com/#team).

Get ready for your own "mini-course" on the latest Marketing innovation, thanks to her very practical and engaging guest post!

 

# **Voyage to Your Customer's Brain**

*Neurowhat?* Yes, I am very used to this question.

Marketers will probably try to answer it, but with only 50 years of history, Neuroscience as a discipline sounds pretty broad to most of us. Here's a good initial definition:

*Neuroscience studies not only the brain, but also the mind.*

*In other words, thanks to modern Hi-Tech equipment, we can study nonconscious reactions of the brain.  
The application of these techniques in Marketing Research is what we commonly call "Neuromarketing."*

## **Isolated Tool or New** **Market Research Technique?**

Neuromarketing attempts to solve the same problems as traditional Marketing. That said, its Insights — resulting from the measurement of qualitative responses such as **emotional or physical reactions** — go beyond conventional, quantitative (and often more superficial) Consumer Research.

It's crucial to **differentiate** areas where consumers can understand and explain their behaviour or attitude, from the (even more frequent) cases where consumers *simply don't know* what they *really know.*

*They can't understand or explain their behaviour.*  

 

| **KEY STAT** | 95% of purchase decisions are unconscious\* |
| --- | --- |

 

**How to Convert Biometric Data into Marketing Insights**

Let’s take a Usability study as an example.

Google Analytics provides you with *digital footprints* of consumer behavior. But these well-known KPIs *cannot explain what is behind* such actions.

- ***Biometric information*** such as **Eye Tracking** data, will allow you to tell where the subject's visual attention goes, what distracts him, and what might cause her behaviour to be unexpected.
- ***Using cameras*** for **Facial Coding** also helps identify key Pain Points, moments when consumers are irritated, confused, or happy.
- ***Neuro TV***  In 2016, Google Australia's Neuromarketing Research collected data on what — and how —  Australians watched TV adverts served during the study.

[![INFOGRAPHIC B_W - Are People Watching My TV Ads - Australia - Think with Google-1](https://blog.bvirtual.com/hs-fs/hubfs/INFOGRAPHIC%20B_W%20-%20Are%20People%20Watching%20My%20TV%20Ads%20-%20Australia%20-%20Think%20with%20Google-1.png?width=600&name=INFOGRAPHIC%20B_W%20-%20Are%20People%20Watching%20My%20TV%20Ads%20-%20Australia%20-%20Think%20with%20Google-1.png)](https://www.thinkwithgoogle.com/intl/en-aunz/marketing-strategies/video/are-people-watching-my-tv-ads-australian-advertising-in-skippable-world/)

[Click here to enlarge the Infographic in colour at the original website](https://www.thinkwithgoogle.com/intl/en-aunz/marketing-strategies/video/are-people-watching-my-tv-ads-australian-advertising-in-skippable-world/)

### **What Are Neurometrics?**

The key factor of Neuromarketing studies consists in analysing *Neurometrics* that **reveal the unconscious approach** of the audience to the Brand.

This testing measures:

- AOI (Areas of Interest)
- Motivation
- Emotional Triggers
- Memory and Recall

| **KEY CASE** | Nielsen invests $8M a year in Neuromarketing\* |
| --- | --- |

 

It seems to be working: Neuromarketing is an essential part of Marketing practice in the leading market in Global Advertising spending (USA):

[![CHART TOP 10 - Statista - Spending in the Worlds Largest Advertising Markets 2019](https://blog.bvirtual.com/hs-fs/hubfs/CHART%20TOP%2010%20-%20Statista%20-%20Spending%20in%20the%20Worlds%20Largest%20Advertising%20Markets%202019.png?width=600&name=CHART%20TOP%2010%20-%20Statista%20-%20Spending%20in%20the%20Worlds%20Largest%20Advertising%20Markets%202019.png)](https://www.statista.com/statistics/273736/advertising-expenditure-in-the-worlds-largest-ad-markets/)

[Click here to access the full Chart at the original website](https://www.statista.com/statistics/273736/advertising-expenditure-in-the-worlds-largest-ad-markets/)

### **How Can Neuromarketing Help You?**

[As Senior Specialist here at Barcelona Virtual](https://www.bvirtual.com/#team), I lead *a range of Neuromarketing services* that can give Brands **a definite competitive advantage**. The audits and tests we run improve the ROI of our customers' Marketing investments immediately.

 Some of these services include:

- Campaign Pre-Testing
- Supermarket Shelf & Packaging Analyses
- Persuasion Index scoring for Brands
- Customised Neuroaudits and more!

Engage with me now in a different way, by listening to my recent interview on our podcast:  
[*The Alexa European Marketing Flash Briefing*](https://blog.bvirtual.com/alexa-european-marketing-flash-briefing-s02-e11-neuromarketing-an-interview-with-raquel-fructos?hsLang=en-gb):

[AFFINITÀ | Barcelona Virtual](https://soundcloud.com/user-492769183) · [S02 E11 - NEUROMARKETING - Barcelona Virtual Alexa European Flash Briefing](https://soundcloud.com/user-492769183/s02-e11-neuromarketing-barcelona-virtual-alexa-european-flash-briefing)

 

---

IN DEPTH  [Get even more resources about Neuromarketing, in the episode's Programme Notes](https://blog.bvirtual.com/alexa-european-marketing-flash-briefing-s02-e11-neuromarketing-an-interview-with-raquel-fructos?hsLang=en-gb)

---

**So, what do you think?**

Why don't we try — together— to change Neuro *What*? ...  to Neuro *Wow!*

---

**Now, more than ever, it is vital to:**

- Go beyond customary quantitative analytics
- Understand the importance of emotional and physical responses
- Validate Marketing effectivity using Neuromarketing

---

\* Sources: Gerald Zaltman / Nielsen

 Original post published on 21 October 2020.

**Updates:**

- 11 November 2020
- 27 January 2021
- 02 March 2021
- 08 April 2021

[Digital Marketing](https://blog.bvirtual.com/tag/digital-marketing) [E-Commerce](https://blog.bvirtual.com/tag/e-commerce) [Alexa Flash Briefing](https://blog.bvirtual.com/tag/alexa-flash-briefing) [Neuromarketing](https://blog.bvirtual.com/tag/neuromarketing) [lab](https://blog.bvirtual.com/tag/lab)

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