As part of the global independent agency network Affinità, we’re able to stay on top of global trends impacting our Marketing world. And wherever you are in the world right now, it’s pretty tough to miss the impact Customer Experience (CX) is having on brand strategy.
Check out this brief post to discover a valuable resource for your own CX strategies!
A Valuable Resource for CX Professionals
As the UK’s first and only B2B customer experience agency, our London Affinità team – The Crocodile – has built up a comprehensive content portal about "all things CX".
Their new customer experience content hub is called #IamCX. It’s filled with personalised news and insights to feed your thinking and sharpen your strategy – saving you time and effort.
Stay on top of a constantly evolving business strategy that goes beyond purchase, and create loyal, long term customers capable of driving growth.
What Are Features of #IamCX?
- Original pieces on hot Customer Experience topics, plus emerging trends
- The Croc's top picks of online CX articles (mined for the best bits)
- Big industry reports to give you that wide-angle view of the customer experience landscape
So, there you have it: a new place to access Customer Experience content so you can proudly say "#IamCX!"
London Calling: European Insights on Customer Experience