Showing posts with label #customer experience. Show all posts

EXPERT VIEWPOINTS | Cristina Elson  Understanding The New Retail

Meet Cristina Elson: BV Senior Consultant, Business School professor & international speaker.

e-COMMERCE | Ensure Return Business with A Positive 'Unboxing' Experience

The Customer Experience of your online customers doesn't end when they click "BUY". ★ 3 MIN READ |

SMART | Artificial Intelligence: It's Not Just About Cute Robots

Not too cuddly, but they are cute! Yet robots aren't all there is to AI. ★ 5 MIN READ ★ Intelligent

INBOUND | The Best Way to Create Relevant Content & Keep Your Customers Loyal

Relevant relationships, the key to repeat business. Automating your Marketing can help. ★ 3 MIN

CX | #IamCX, The New Customer Experience Hub from Affinità UK · The Crocodile

Check out this post to discover a great resource for your Customer Experience strategies! ★ 2 MIN

20th Anniversary Countdown · Day 5 · 2000

 

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    Jeff Bezos: The '60 Minutes' Interview

    This video with the interview of Amazon founder Jeff Bezos by the CBS news programme 60 Minutes should be an obligatory part of the curriculum in business schools, worldwide.

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    OUR CONTENT OVER THE YEARS

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